If you used the pay by Amazon option when checking out then please send your package using a recorded delivery method always keep a copy of your receipt! If you wish to return your bike to us please keep it in the box it arrived in and call us on and we will arrange a collection. Please do not ride the bike as a full refund cannot be given if the bike has been used or damaged. Any item excluding food and underwear can be returned to any Leisure Lakes Bikes store not just the one you made your purchase at, including those made online.
If returning something from Europe you are responsible for the delivery cost. Always keep a copy of your receipt! If returning items that are not suitable for either refund or exchange you are accountable for the delivery cost in returning it to us. If you have received items that are faulty or not what you ordered send them back to us using the steps above and we will cover the delivery cost of the return if it is within 14 days of delivery.
If we have supplied the correct product, it is not faulty or it is outside of the 14 days we can not be liable for your postage charges. In the event that you have received items that are fault or not what you ordered, please send them back to us as soon as possible.
Only in these cases will we cover the cost of the return shipping charges. If you have received items that are faulty please send them back to us using the steps above. Please include a covering letter describing the fault and if you would like the item replacing or refunding. Once the item arrives back at our Mail Order Centre you will receive an email notifying you about the progress.
Faulty items are then forwarded onto the suppliers to confirm the warranty issue. If your item arrived faulty we will refund your postage cost. If the item was in full working order at the time of delivery to you, we can not refund your return postage cost. We do not refund premium services. Refunds will be processed using the same method of payment used for the original purchase.
Credit and debit card refunds must be made to the card used for the original transaction, cheque payments will be refunded in cash but due to banking restrictions can only be refunded at least 14 days after the original purchase date. If the products you ordered are delivered to you in good condition but you wish to return them for any reason we will refund the full value of the goods excluding any carriage charge upon receipt of your returned goods.
Once the 15 working days are up we will issue a refund or replacement. If you have not received your order please call us on and a member of staff can confirm the shipping date. Unfortunately we cannot consider an item to be lost until 15 working days has passed according to Royal Mail procedure. Once the 15 working days have passed we will be able to issue a full refund or resend your order. A light-weight aluminium frame with a wide-ratio 2xspeed Shimano drivetrain make the Whyte Stirling perfect for everything from fast daily commutes to day-long adventures.
The Whyte Stirling features a carbon fork and 32c tyres to smooth out the road chatter. The fork has dropout eyelets to allow custom mudguards to be easily fitted. A custom rear dropout mounts the hydraulic disc brake caliper inside the rear triangle, clearing the way for any rack or mudguards that may be required. The table below is only a general guideline to sizing, for an accurate guide to each Whyte model and also how to measure yourself, check out the Whyte Bikes Sizing Guide.
For more information please visit www. If you are intending to use finance as your payment option, please note we will only ship your order to your billing address, and not to an alternative delivery address. My message Close.
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With Pre-Launch , the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders. So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.
They are for indication purposes only and can change at any time without notice. The dates we provide are based on indications given by our suppliers. Refunds are processed by the same method of payment used for the original purchase. All debit and credit card refunds can only be made to the card used for the original transaction, cheque payments will be refunded in cash but due to banking and clearance restrictions can only be refunded 14 days after the purchase date. Should you be unhappy with a purchase from one of our stores, please return the goods with proof of purchase within 7 days for a full refund, or within 14 days for a credit note.
Any items can be returned to any Cycles UK store, providing they are returned in their original condition — unused unless the goods are faulty. We regret we cannot refund special orders or cycle purchases. In the unlikely event that you are not, please feel free to return your goods within 90 days of receipt of them, with proof of purchase for a full exchange or refund.
All items can be returned to us providing they are returned in their original condition — unused unless the goods are faulty. All Mail order purchases must be returned by the customer to our head office address unless arranged otherwise. Depending on the reasons for returning an item, postal charges could apply.
Small items such as clothing, lights etc can be returned using the Royal Mail tracked service for free. Excludes bikes and bulkier items and parcels over 2KG for UK use only. It is your responsibility to return any items to us in their original and unused condition.
You can return items to any of our stores or send them to our warehouse. If you need us to arrange a courier collection for you then there is a charge on larger items. If we have sent you the incorrect item, or the item is faulty, then we will collect free of charge.
Our courier will bring a label, but it is your responsibility to make sure that the item is correctly packaged. If we have sent you the incorrect bike, or the bike is faulty, then we will collect free of charge.
Our courier will bring a label, but it is your responsibility to make sure that the bike is correctly packaged. Any bikes being returned need to be unused. If the bike has been ridden we may apply a cleaning charge depending on the condition of the bike. If you wish to return an item that is unsuitable or not required, you will be liable for the return delivery.
If you want to try a different size or style, then, delivery will be charged again to post the item back to you. If you feel the product s you have purchased are faulty, please contact our Customer Service team on 44 0 Disclaimer: Our website contains links to websites owned and operated by third parties; these are provided solely for your convenience.
Cycles UK has no control over these sites and is not responsible for their content or availability. The Whyte Stirling is a fast urban commuter bike with performance Shimano road bike gearing, a lightweight aluminium frame and a carbon fork for dampening vibrations and saving weight.
The Shimano groupset is a staple for high end road bikes, so shifts incredibly smoothly and is lightweight and reliable, combined with the hydraulic disc brakes, the bike has a top end spec. The Stirling features a carbon fork and 32c tyres to smooth out the road chatter. The fork has dropout eyelets to allow our custom mudguards to be easily fitted. A custom rear dropout mounts the hydraulic disc brake calliper inside the rear triangle, clearing the way for any rack or mudguards that may be required.
The rider that doesn't want to compromise high-end components when riding a flat bar hybrid bike and wants both the stability and manoeuvrability of a mountain bike on the road. The Whyte Stirling is perfect for urban commutes over rougher roads and because of its lightweight build, it is more capable over longer distances. This is Whyte's top-end hybrid bike so if you are looking for performance when commuting, this is the bike for you.
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Gift Vouchers. Handlebar Grips. Handlebar Tape. Power Meters. Tubeless Kits. Wheels - All. Wheels - Front. Wheels - Rear. Inner tubes. Puncture Repair. Shop popular brands Bontrager. Hope Technology. Fast urban certainly sums it up nicely. The stability is balanced by a shorter stem, which offers the sort of nifty handling you need in city traffic.
The Whyte has more versatility than some urban bikes designed for faster, flatter riding. Nominally a city bike, the Stirling is actually light and comfortable enough, and has the versatility, to be pressed into longer rides too.
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